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Terms of Service

1. Introduction

 

Welcome to interiordesignfirm.ae (“we”), operated from Office-107, Building 3, Business Bay, Bay Square, Dubai, UAE. These Terms of Service (“Terms”) govern your access to and use of our website and our interior design firm services, including residential architecture, commercial engineering, hospitality concepts, and technical consultancy.

 

By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

 

2. Our Services

 

We provide professional interior design firm services, including but not limited to:

Architectural spatial planning and concept design for residential, commercial, and hospitality projects; MEP coordination with appointed contractors and consultants; material specification, joinery detailing, and lighting design; procurement governance for furniture, finishes, and bespoke joinery; and construction administration, including site supervision, shop-drawing review, and snag-list management.

 

The specific scope of services for any project will be defined in a separate proposal or service agreement agreed between us and the client.

 

3. Engagement Process and Project Phases

 

Each project progresses through defined phases, including briefing and concept design, design development, tender and procurement, construction administration, and handover and aftercare. The deliverables, fees, and timeline for each phase will be set out in a proposal, quotation, or service agreement, which forms part of these Terms once accepted by both parties.

 

We reserve the right to accept or decline any project at our discretion.

 

4. Fees and Payment

 

Fees for our services will be communicated in advance via a quotation or proposal and may be structured as a percentage of construction value, a fixed lump sum tied to defined deliverables, or a phased structure linked to project milestones, as agreed in the relevant service agreement.

 

Late payments may result in suspension of services, including design work, procurement, and contractor administration, until outstanding amounts are settled. All fees are exclusive of applicable UAE VAT unless stated otherwise.

 

5. Client Responsibilities

 

The client agrees to review and provide timely approvals or feedback on design concepts, drawings, material selections, and cost plans to avoid delays to the project.

 

The client is also responsible for providing accurate information regarding the property, budget, and requirements, and for obtaining any necessary approvals, permits, or authorizations from relevant authorities, developers, building management, or master developers where required.

 

We are not responsible for delays or additional costs arising from incomplete, inaccurate, or delayed approvals, feedback, or information from the client.

 

6. Changes and Variations

 

Any changes requested by the client after a design concept, drawing, or specification has been approved may incur additional fees and may affect the project programme. We will notify the client of any such impact before proceeding with the change.

 

7. Third-Party Contractors, Consultants, and Suppliers

 

Where we coordinate with or recommend contractors, consultants, or suppliers, we are not responsible for the quality, timeliness, workmanship, or conduct of any third party engaged by the client. Any contracts for construction, supply, manufacturing, or installation are between the client and the relevant third party.

 

Procurement timelines, particularly for imported materials, bespoke joinery, and large-format stone, are subject to supplier lead times and availability, which are outside our control.

 

8. Regulatory Approvals and Permits

 

Where our scope includes managing building-management approvals, work permits, structural NOCs, or submissions to authorities such as Dubai Municipality, Civil Defence, or DHA, we will act on the client’s behalf based on information and documentation provided by the client. We do not guarantee approval timelines, as these are determined by the relevant authorities or building management.

 

9. Intellectual Property

 

All design concepts, drawings, technical documentation, material specifications, and other materials produced by us during a project remain our intellectual property until full payment of all fees due has been received, at which point usage rights will be granted as specified in the relevant service agreement.

 

Our website content, including text, images, logos, portfolio images, and branding, is owned by us or our licensors and may not be copied, reproduced, or distributed without prior written consent.

 

10. Limitation of Liability

 

To the fullest extent permitted under UAE law, we shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, loss of property value, or construction-related losses, arising from our design services.

 

Our total liability for any claim arising from our services shall not exceed the total fees paid by the client for the specific project giving rise to the claim.

 

Our services involve professional design and technical judgment; we do not guarantee specific outcomes, including project timelines achieved by third-party contractors, regulatory approval timelines, or the final quality of construction or installation work carried out by other parties.

 

11. Professional Indemnity

 

We maintain professional indemnity insurance appropriate to the scale of projects we undertake. Details of coverage may be provided to clients upon request as part of the project proposal process.

 

12. Site Visits and Safety

 

Where our services involve site visits, the client and/or main contractor is responsible for ensuring the site is safe and accessible, and complies with applicable health and safety regulations. We accept no liability for accidents, injuries, or damage occurring on-site that are not directly caused by our negligence.

 

13. Confidentiality

 

Both parties agree to keep confidential any proprietary, financial, or personal information shared during the course of a project, except where disclosure is required by law or necessary to perform the services (e.g., sharing specifications with contractors, suppliers, or relevant authorities).

 

14. Portfolio and Marketing Use

 

Unless the client requests otherwise in writing, we reserve the right to feature completed projects, including photographs, drawings, and general descriptions, in our portfolio, website, and marketing materials.

 

15. Cancellation and Termination

 

Either party may terminate a project in accordance with the notice period specified in the relevant service agreement. Fees for work completed and costs incurred up to the date of termination, including any committed procurement orders, remain payable.

 

We reserve the right to terminate a project immediately if the client breaches these Terms, fails to make payment, or engages in conduct that is abusive, illegal, or unsafe.

 

16. Website Use

 

You agree to use this website only for lawful purposes and not to engage in any conduct that could damage, disable, or impair the website or interfere with other users’ access.

 

We make reasonable efforts to ensure the accuracy of information on this website but do not guarantee that all content, including portfolio descriptions and project examples, is free of errors.

 

17. Privacy

 

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data, including information submitted through our contact forms and consultation requests.

 

18. Governing Law and Jurisdiction

 

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates and the applicable regulations of the Emirate of Dubai. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

 

19. Changes to These Terms

 

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our website or services after such changes constitutes acceptance of the revised Terms.

 

20. Contact Us

 

If you have any questions about these Terms, please contact us at:

interiordesignfirm.ae
Office-107, Building 3, Business Bay, Bay Square, Dubai, UAE
Email: sales@interiordesignfirm.ae
Phone: +971 4 490 2176

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