1. Introduction

interiordesignfirm.ae (“we”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our interior design firm services.

By using our website or services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and property details that you provide when requesting a consultation, filling out a contact form, or subscribing to our updates.
• Project Information: Details about your property, budget, design preferences, and project requirements shared during consultations and throughout the project lifecycle.
• Technical Information: IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies.
• Communication Records: Records of correspondence between you and us, including emails and WhatsApp messages.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide design and consultancy services
• Schedule and manage consultations and project engagements
• Develop design concepts, technical drawings, and material specifications tailored to your project
• Send you updates, portfolio highlights, and marketing communications, where you have agreed to receive them
• Improve our website, services, and customer experience
• Comply with legal and regulatory obligations in the UAE

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Trusted third-party contractors, consultants, or suppliers, where necessary to deliver our design services and with your knowledge
• Professional advisors such as legal or accounting consultants, where required
• Government authorities, building management, or regulators, where required by UAE law or applicable building regulations

5. Data Storage and Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements under UAE law.

7. Your Rights

Depending on applicable law, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal obligations
• Withdraw consent to marketing communications at any time

To exercise any of these rights, please contact us using the details below.

8. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience. For more information, please refer to our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites, including social media and WhatsApp. We are not responsible for the privacy practices or content of these third-party sites and encourage you to review their privacy policies.

10. Children’s Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated “Last Updated” date.

12. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the United Arab Emirates and the applicable regulations of the Emirate of Dubai.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

interiordesignfirm.ae
Office-107, Building 3, Business Bay, Bay Square, Dubai, UAE
Email: sales@interiordesignfirm.ae
Phone: +971 4 490 2176